Last reviewed 17 July 2026

Starting a Tenancy

The first week of a tenancy creates important evidence. Read the agreement, document condition carefully and confirm money and access records.

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Review the tenancy agreement

Before signing, check the property address, parties, start date, fixed-term or periodic status, rent amount, payment method, inclusions, special terms, pets, utilities and body corporate rules if relevant.

A special term should not remove rights given by Queensland tenancy law. If a term seems unfair, unclear or inconsistent with RTA guidance, get advice before relying on it.

  • Keep a complete signed copy.
  • Check whether you are in a general tenancy, rooming accommodation, moveable dwelling or another arrangement.
  • Shared housing can create different rights depending on whether you are named on the agreement, a subtenant, boarder, lodger or rooming resident.

Applications, deposits and holding payments

Rental applications should be handled through current Queensland rules. Avoid providing unnecessary identity documents until you understand the process and privacy risks.

If you pay money before moving in, ask what it is for, whether it becomes rent or bond, whether it is refundable, and get a receipt immediately.

  • Do not transfer money to an unverified person or account.
  • Check the property and agency are genuine.
  • Be cautious of pressure to pay before viewing or signing.

Rent in advance and bond

Rent in advance and bond are different. Bond is security money that should be lodged through the RTA. Rent in advance is rent paid before it falls due.

For many general tenancies, the maximum bond is linked to four weeks rent, but rules can differ by tenancy type. Check the current RTA bond guidance if the arrangement is not a standard general tenancy.

  • Ask for a receipt for every payment.
  • Keep your bond number and RTA correspondence.
  • Use the RTA process rather than paying bond to an unknown private account without documentation.

Entry condition report and photographs

The entry condition report is one of the most important documents in the tenancy. Complete it carefully, add comments, and take dated photos or videos before moving furniture in where possible.

Record small defects, missing items, stains, chips, mould, pests, safety issues, broken locks, appliance problems, smoke alarm concerns and anything not working.

  • Return the report by the required timeframe and keep proof.
  • Keep a full copy with your photos.
  • Do not rely on a verbal promise that defects are already known.

Keys, access devices and utilities

Confirm every key, remote, fob, access card, mailbox key and garage device. Record how many were provided and when.

For utilities, confirm who opens accounts, what is separately metered, what is included in rent, and how bills will be calculated. Water charging has specific requirements and should be checked against RTA guidance.

  • Photograph meter readings on move-in day.
  • Ask for water efficiency information if water charges may be passed on.
  • Keep utility account confirmation emails.

Minimum housing standards and safety

Queensland rental premises must meet minimum housing standards. These standards relate to safety, security and function, including matters such as weatherproofing, plumbing, fixtures, locks, pests and structural condition.

Smoke alarms, pool safety, electrical safety, security and health risks should be raised early and in writing. Use emergency pathways where there is immediate danger.

  • Report safety issues promptly.
  • Take photos from a safe position.
  • Get urgent help for electrical hazards, gas leaks, serious water leaks or unsafe structures.

Moving-in checklist

Use the moving-in checklist on the tools page to track agreement, bond, condition, safety and utility steps. The checklist saves only low-risk tick boxes on your device.

Sources and review status

Major statements on this page were reviewed against official sources on 17 July 2026. Use the source links below to confirm current law and process details before acting.

Common questions

Is a holding deposit the same as bond?

Not necessarily. Ask for written terms showing what the payment is for and how it will be handled. Bond should be managed through the RTA bond process.

What if the property is dirty or damaged on move-in day?

Record it in the entry condition report, take dated photos and notify the agent or lessor in writing as soon as possible.