Valid reasons for entry
Entry may be allowed for reasons such as routine inspection, repairs, maintenance, valuation, showing the premises, checking a significant breach, suspected abandonment, emergency or another reason allowed by law.
The notice period and conditions vary. A proper reason does not mean every proposed time or frequency is automatically reasonable.
Notice requirements and frequency
Routine inspections generally require more notice and are limited in frequency. Repairs, maintenance, showing premises and emergencies can have different rules.
Use RTA guidance and the current form to verify the required notice period, entry window and whether an exception applies.
- Check the date notice was issued.
- Check the proposed date and time window.
- Check whether the entry reason matches the facts.
- Keep a history of routine inspections and repeated entries.
Photography and personal belongings
Photography during entry, sale or reletting can raise privacy concerns, especially where personal belongings, identity documents, children, valuables or sensitive information are visible.
Ask in writing for personal items not to be photographed or published, and put away sensitive items before lawful entry where possible.
Open homes and showing the property
Showing a rental property during a tenancy requires attention to notice, consent, privacy and reasonable enjoyment. Open homes can be stressful, so keep communication specific and practical.
- Ask for proposed dates and times in writing.
- Raise health, safety or privacy concerns early.
- Record attendance problems or damage after inspections.
Keys and security
Locks, keys, fobs and access devices affect both entry and security. Report broken locks or missing keys promptly. Do not change locks without checking the legal pathway unless emergency safety advice applies.
What to do when entry appears improper
Stay safe and avoid confrontation. Write down what happened, preserve notices or messages, and contact the RTA or QSTARS if the issue is serious, repeated or unclear.
If someone enters without lawful basis and there are threats or safety risks, contact police or emergency help.
Sources and review status
Major statements on this page were reviewed against official sources on 17 July 2026. Use the source links below to confirm current law and process details before acting.
- Residential Tenancies Authority Queensland - Entry, privacy and inspections (external)Checked 17 July 2026
- Queensland Legislation - Current Queensland residential tenancy legislation (external)Checked 17 July 2026
- Residential Tenancies Authority Queensland - RTA forms (external)Checked 17 July 2026
- QSTARS - Tenancy advice and advocacy (external)Checked 17 July 2026
- Queensland Civil and Administrative Tribunal - Residential tenancy disputes in QCAT (external)Checked 17 July 2026